MONITORING AND ARMED RESPONSE

At Total Alarms our main priority will always be our clients’ safety – simple as that! That’s why we ensure that our armed response and monitoring services are also up to the task.

As a Fidelity ADT Authorised Dealer, we form part of the largest fleet in South Africa. It has also been the largest in the world for the last 100 years in over 60 countries! This makes us capable of providing the highest calibre of response support almost anywhere in the country. Our fleet is fully equipped with ballistic glass and Kevlar door inlays as well as GPS tracking enabling us to manage emergency responses effectively and at industry standards.

Our monitoring and armed response services are closely integrated, and combine hi-tech solutions with dedicated manpower that’s there when you need us.

OUR ARMED RESPONSE SERVICES INCLUDE:

  • 24-Hour regional control rooms that are fully equipped with the latest technology, including state-of-the-art digital voice recording equipment.
  • Control rooms that are able to coordinate and dispatch armed response vehicles from our fleet of 680 vehicles.
  • Highly trained and well-equipped armed response personnel.
  • GPS tracking in every Fidelity ADT armed response vehicle, which makes us able to respond to any problem with speed and precision. This includes 24-hour paramedic backup, ensuring that we’re always there for you, whatever the situation.

CCTV MONITORING AND ARMED RESPONSE SOLUTIONS

We are proud to partner with Fidelity ADT’s residential arm. Our customers in the retail and business arenas have access to a full range of Closed Circuit Television (CCTV) camera solutions tailored to meet our customers’ unique business requirements.

Our range of CCTV camera solutions include:

  • Analogue Cameras
  • HD Cameras
  • IP Cameras
  • Mobile Cameras
  • On-board Analytics (Detection)
  • Thermal and Infrared Camera Solutions
  • Placing security surveillance at your fingertips through your smartphone, you can view and access live footage or recordings from anywhere, at any time through our innovative smart app.

Three national state-of-the-art monitoring centres with generator backup and failover capability allows us to provide you with uninterrupted security monitoring and continuity.

Our national monitoring centres offer a three tiered response approach:

  • Armed Response
  • High Visibility or Pro-Active Patrols
  • Tactical Armed Response (TAR) support